【Make Your Impact】 A spotlight on Future of Work

With the development of robotics and artificial intelligence, both work of the hands and work of the head's being done by machines and algorithms.While we're happy to have our basic communication needs met by a chat bot, for example, when it comes to complex or nuanced issues, we want personal service.Work that uses skills that are uniquely human, skills which computers can't imitate. Because while technical skills are still important, the World Economic Forum predicts that by 2020, 19% of jobs will require soft skills as a core capability.Tech driven change is exciting, but I think tech is just a tool in the service of humans.I'm more excited to think about what the future will really look like, if we invested in the development of uniquely human skills.Connect to the Future of Work.Connect with Deloitte.Related linksThe world is connected… and so are we.Connect with Smart Cit ………………………………